Core Values
The Hub Way is the gear that drives our business. Each day, we build our business upon a foundation of:
Values
Character
We expect our team members to display honesty, integrity, and respect. In turn, we promise to cultivate their character on a daily basis to help them be “The Best Version of Themselves.”
Positive Attitude
Studies have shown that, on a daily basis, 72% of all humans wake up in the morning with a negative thought. Think about that! Having a genuine positive attitude is the single best way to raise one’s quality of life. We want team members who have a positive core and we will continue to foster a “glass half full” mentality in their lives.
Culture
World Class Service
It is said that only 1% of companies in the world provide World Class Service. It is our goal that our guests consider The Hub part of that 1%. In order to do that, we work diligently to build a strong company culture that revolves around The Hub Way. We are committed to translating that culture in to World Class Service for our guests.
Provide a WOW! Experience
We at The Hub aim to WOW! our guests by providing World Class Service, clean, upscale restrooms, quality food products, a modern facility, and products and services that you won’t see anywhere else. We hope that every one of our guests walks out of our doors feeling a bit better than when they walked in. This is how we define a WOW! Experience.
The Right People
Be Great Every Day
Some say that people are the most valuable asset of any business. Well, we disagree. The right people are the most valuable asset of any business. We work hard to identify those who are the best fit for The Hub’s value system, then challenge them to be great every single day. Our guests deserve a great experience and it’s our job to delivery that consistently.
Build the Whole Person
We believe that a team member who commits to The Hub Way will be a better ____________ (friend/spouse/son or daughter/sibling/student) when not at work. Our care for our team goes beyond the walls of The Hub. We want to help build our team members in all aspects of their lives.
Giving Back
Relationships
We at The Hub value relationships. This includes relationship with our fellow team members, with our sister businesses like Schlotzsky’s Deli, with our supplier partners, with our guests, and with the communities we serve. We want each relationship to result in a win-win proposition for all parties.
Community Engagement
The Hub and its team are committed to the communities in which we do business. We want to be a part of the many great things our communities do for others. We will show that engagement by being involved in the community.